Multimode Inc.,
Questions? Call : +1 (650) 641-0011
Powering the Next Generation of Collaborative Communication
 
 
 
 
 
 
Oracle OCS & Application Server Customers
 
How to Connect to MGMS
Pricing
FAQ
Oracle Collaboratio Suite
 
How to Connect to MGMS

Connecting to MultiMode’s Global Messaging gateway is a snap. Your system administrator can sign on to the service in 3 easy steps. Immediately the organization can begin experiencing the rapid delivery of messages and worldwide mobile access – for all types of devices.
 
Register for MGMS
Step One.
To register a new account with MultiMode click here to get a UserName and Password. Questions? Contact MultiMode at info@MultiModeInc.com
 
Step Two.
Test network access to the MultiMode MGMS gateway.
 
Step Three.

Configure your application to point to the MultiMode Global Messaging Gateway.

It’s that simple. Our service is as easy to connect to AND easy to use.

 
Support
MultiMode support is available 24x7. Please direct inquiries to
Support@MultiModeInc.com
 
Pricing for Oracle Customers

OCS Customers Test Drive MultiMode for Free!
With the purchase of Oracle Collaboration Suite, Oracle will create a test account for you with free messages. Right away, you can begin to test the power of Oracle’s OSC real-time mobile messaging and the functionality of MultiMode’s Global Messaging Service.
 
MultiMode “Jump Start” Program
To fully explore the advanced messaging functionality of OCS 10g and Oracle Application Server, MultiMode is offering a package that will enable you to communicate with employees, customers and suppliers on a 60-day trial basis. The Jump Start Program includes:
  • Account set-up and service activation.
  • 20,000 worldwide messages to any device messages.
  • 24/7 MultiMode customer support.
  • Enterprise Assessment Analysis.
  • Affordable pricing for any size organization.
 
MultiMode Pricing for Oracle Customers
MultiMode has customized pricing to fit any size business. From small organizations to multi-national corporations, we will design a service delivery program that will cost-effectively take advantage of all of the mobile capabilities of Oracle Applications.

Contact MultiMode (Sales@MultiModeInc.com) for an Enterprise Messaging Assessment. Depending on your organizations’ messaging requirements, a customized and scalable pricing analysis will be provided which offers the highest level of availability at the lowest cost for multi-channel message delivery launched from Oracle Products.

 
FAQ

Q. Who is MulitMode?
A. MultiMode, Inc., located in San Mateo, CA, was created to provide the mobile messaging delivery component for Oracle Collaboration Suite and other front-end applications. Beginning in 2001, they have worked with the Oracle development teams to build and deploy a global messaging solution. The objective was to build a powerful, high capacity platform that would enable Oracle products to communicate worldwide, via voice and text, using a complete range of devices. These devices include cell phones, PDAs, phones, and faxes. That goal was realized with the creation of the MultiMode Global Messaging Service (MGMS.)
 
Q. Why has Oracle partnered with MultiMode?
A.
Oracle chose MultiMode because they deliver the same level of technical excellence as Oracle. MultiMode’s expertise encompasses decades of experience in worldwide mobile communications, high-capacity, secure networks, and superior knowledge of Oracle’s product.

As an OraclePartner, MultiMode has a proven track record of success with Oracle and its clients. They have been providing the gateway for Oracle’s own internal, real-time, worldwide mobile collaboration and communication for departments including: Oracle AppsIT, TDS, and Oracle On Demand.
 
Q. What is MultiMode’s product/service offering?
A. MultiMode’s service is a high capacity network delivery platform that delivers messages and alerts worldwide, via voice and text, to a complete range of devices. The powerful, high capacity MGMS platform delivers the utmost level of service for the mobile workforce. Paired with Oracle’s products, decision-making and critical information dissemination is now available real-time. With OCS 10g, users can set a profile that determines what type of mobile devices they want to be reached on and in what order. MGMS then delivers those messages regardless of location or content type. The two-way functionality of the service enables an always available experience by ‘pushing’ new and updated messages to mobile devices, instead of requiring users to synchronize, or ‘pull’ their email manually.

MultiMode removes the barriers to the types of information that can be shared in three ways:

  1. The diversity of mobile devices that can be used,
  2. Our worldwide blanket of coverage and,
  3. Escalation of delivery to reach in every intended recipient.

The service offers a solid platform based on Oracle’s 10g Application Server that enables the mobility features of OCS for the mobile workforce including horizontal applications (those used enterprise-wide such as email) and vertical applications (those used by specific job functions such as sales, finance, manufacturing and customer service.)

Q. How do I sign-on to the service?
A. The sign-on procedure is quick and easy. Contact MultiMode by sending an email to Sales@MultiModeInc.com to register for an account. You will then be issued a UserName and Password. Using the simple instructions supplied by MultiMode, the OCS administrator will configure the application to point to the MultiMode Global Messaging gateway. All confirmed OCS users in your organization would then have instant worldwide messaging availability to every type of device.
 
Q. Why is MultiMode’s MGMS superior to its competitors?
A. Working with Oracle for over two years, MultiMode has built the MultiMode Global Message Service – one of the most advanced, carrier-hardened gateways in the world. MultiMode’s superior knowledge of enterprise-class, real-time communications and content delivery is what sets MultiMode apart. MultiMode also leads the way in:
  1. Price: MultiMode’s attractive pricing structure makes worldwide device provisioning a reality for a lower cost than internally implemented solutions or other messaging alternatives.
  2. Easy: Connecting to MultiMode is extremely simple. In a short period of time, all employees worldwide can begin using the features of OCS 10g including: Oracle Mail and Mobile Push Mail, Oracle Calendar, Oracle Voicemail and Fax, Oracle Mobile Access and Oracle Messenger.
  3. Proven: No other gateway provider has more experience serving Oracle or its customers than MultiMode. The interface between Oracle applications and the service were designed to work together seamlessly.
  4. Flexibility: Users to the system can be easily added and message credits can be shared.
  5. Reliable and Scalable: the MGMS network is built on the carrier - hardened Oracle Application Server 10g.
Q. Can the MultiMode service be used with any application?
A. Yes, the MultiMode Global Messaging Service (MGMS) can be used via a simple web services interface with any applications that incorporate a messaging or alerting component. A wide range of devices can be supported using MGMS and the worldwide reach to those devices enhances most applications.
 
Q. What does it cost to connect to the MultiMode Global Messaging Service?
A. MultiMode has affordable pricing for organizations that want to experiment with the new functionality of OSC 10g as well as enterprises that are heavy users of mobile messaging. The MultiMode “Jump Start” program provides a 60-day test of the service that includes 20,000 worldwide messages at a very affordable price. As every organization has a different set of messaging requirements, please contact MultiMode at Sales@MultiModeInc.com and we will work with you to create an Enterprise Messaging Assessment that will provide a customized and scalable pricing analysis of your messaging needs.